OUR SECTORS

WARRANTY

WORKING WITH

THIRD PARTY ADMINISTRATORS (TPA’S)

After successfully implementing the Auto Integrate solution in the majority of the top 10 Fleet Management Companies, the 2 largest rental companies and the Governments Fleet Management Agency the system has been further enhanced and specifically designed to allow TPA’s to manage, streamline and speed up their warranty claim processes . With a simple user interface, TPA’s are able to interact with their repair facilities and vehicle service suppliers from one, centralized platform.

HOW DOES THE

PLATFORM BENEFIT YOU?

Over 50% faster claim adjudication in part as claims are received electronically and are not entered manually – TPA’s using Auto Integrate achieve more with their resources

Over 63,000 national and independent registered shops giving coast to coast coverage projected to be over 80,000 in 2020

Instant alerts on OEM and after market parts and labor costs plus in claim parts ordering through our integrated partners

Image and document upload from mobile devices straight into the platform

Instant decisions back to shops with auto approval and rejection so no waiting on the phone for TPA’s or Shops

Adjudicator performance and cost containment reporting

HOW DOES THE

AI PROCESS WORK FOR TPA’S

HOW ELSE WILL YOUR

BUSINESS BENEFIT?

The Auto Integrate platform has been developed to help TPA’s such as you deliver a highly efficient claims adjudication and authorization process. Utilizing the system means you will also benefit from:

CLAIMS PROCESSING

  • Claims are entered by the repair facility and reviewed by the claims adjuster resulting in huge time savings and allowing high value resources to focus on their keys area of expertise – adjudication.
    • No time entering claims
    • No time wasted waiting on the phone with repair facilities
    • Average authorization time for electronically submitted repairs is less than 2 minutes
  • Repair facility claim lines automatically mapped to contract coverage, saving time and resource and no more manual claim coding.
  • Instant rejection if out of contract or agreed mileage
  • Auto approval and rejection levels that are configurable to match your risk profile
  • Claims adjusters can focus on complex and major claims
  • 24/7 adjudication ability
  • Reduction in repair costs
  • No invoice disputes
  • Automated Job time and parts comparison to Mitchell 1
  • OEM and after market parts catalog pricing comparison and auto rejection / approval based on price
    • Integrated parts ordering process for TPA’s and repair facilities
  • Claims adjustor price containment reporting
  • Image and document upload to claims
  • Comparison against average price of repair by make and model
  • Configurable to suit your business model and goals

REPAIR FACILITY NETWORK

  • 63,000 registered repair facilities utilizing the AI system allowing you to choose your vendor network and control rates and relationships effectively
  • Our Vendor Network is projected to grow to 80,000 by the end of 2020
  • Over 6 million repair orders processed during in 2019
  • Growing our network on average by 280 new shops per week
  • Increase in shops that can complete work
  • Standard repair facility solution across all sectors and markets
  • Often instant decision on claims with auto approval and rejection plus no waiting on the phone

ADDITIONAL BENEFITS